Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include:
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
...as well as special perks and discounts. Learn more about Bank OZK benefits ( . Job Purpose & Scope Responsible for management of the call center assistant manager(s) and call center support staff. Oversees day-to-day operations within assigned Customer Care Center...
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...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...clients to align on goals, expectations, and service delivery. Manage workforce planning, scheduling, and resource allocation....
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